Flooring Liquidators Installation Terms and Conditions

Installation Terms & Warranty Summary

At Flooring Liquidators, we aim to deliver high-quality installations following industry and manufacturer standards. Please review the key terms below to ensure a smooth installation experience:

1-Year Limited Labour Warranty

We offer a 1-year limited labour warranty on carpet and hard surface installations, aligned with NWFA standards. This warranty covers labour-related service and repairs only. It does not cover:

Material costs (manufacturer warranties apply where applicable)

Issues due to improper site conditions (e.g. uneven floors, foundation shifts, or moisture)

Damage by third parties, neglect, or customer modifications

Installations where our flooring recommendations were not followed

Note: Any work done by you or third-party installers voids our labour warranty.

Pre-Installation Requirements

Site must have working electricity, water, and climate control

Flooring must acclimate indoors for 3 days before installation

Customer is responsible for clearing small items and moving furniture unless otherwise agreed in writing

Additional fees may apply for unforeseen issues like subfloor repairs or leveling

Liability Disclaimer

Flooring Liquidators is not responsible for:

Damages to existing trim, walls, or paint during flooring removal

Moving or reinstalling large appliances or specialty furniture

Cleaning after installation or damage to electrical/water lines

Delays due to unpaid balances or site not being ready

Waiver of Warranty
Customers who choose to proceed against our professional advice must understand this will void all warranties, including manufacturer and installation warranties.

Payment & Returns
100% of material and labour must be paid 48 hours prior to installation

No returns on installed flooring; restocking fees apply for cancellations

All claims must be brought to Flooring Liquidators’ attention within 365 days of the installation completion date.